Captcha Issues

Please try the following:

1) Refreshing the page with basic captcha or jump to another page and back to basic captcha MAY help to solve the problem for sometimes but not 100%

2) Clearing cache and cookies in your browsers. 

3) If still have problem, please Email @ sales@kenwahsys.com

or WhatsApp @ +65 9018 1662. Thank you

Clearing cache and cookies in your browsers

Here are comprehensive steps on clearing cache and cookies across different browsers:

General Advice for Clearing Cache and Cookies

Desktop Browsers

Google Chrome

Open Chrome browser

Click three vertical dots in top right corner

Select "More Tools" > "Clear Browsing Data"

Choose "All time" time range

Select "Cached images and files" and "Cookies and site data"

Click "Clear data"

Mozilla Firefox

Open browser

Click hamburger menu (three horizontal lines)

Go to Settings > Privacy & Security

Click "Clear Data" button

Ensure "Cookies" and "Cache" are selected

Confirm clearing

Microsoft Edge

Click three horizontal dots in upper right corner

Go to Settings > Privacy, Search, and Services

Click "Choose what to clear"

Toggle on "Cookies" and "Cache" options

Click "Clear now"

Mobile Browsers

Chrome (Android)

Open Chrome app

Click three-dot menu

Go to "History"

Select "Clear browsing data"

Choose "All time"

Check "Cached images" and "Cookies"

Tap "Clear data"

Safari (iOS)

Go to Settings

Select Safari

Tap "Clear History and Website Data"

Pro Tips

Clearing cache and cookies can resolve many website loading issues

You may need to log back into websites after clearing

Regularly clearing cache helps maintain browser performance

Recommended Frequency: Clear cache and cookies monthly or when experiencing persistent website problems.